From now on, to report a claim to us, you have to use the Luko app.
It is available on the Apple App Store and the Android Play Store.
If your app doesn't seem to be working, our first advice is to:
Log out of the app
And log in again
And if you have a problem with the damage video, our advice is here
If the problem is not solved, or if you don't have a smartphone, don't panic, just contact us on the chat, or by email at email@example.com describing what's going on as precisely as possible, and we'll help you report your claim 👌