Here at Luko, you are free to leave at any time. We'll be sad to see you go, of course, but we understand.
With traditional insurers, you are bound to stay a complete year before you can go. At Luko, you leave whenever you want, without any notice, even for the same day 🦋
How to cancel your Luko insurance?
The magic will happen in your personal space, or in the Luko app for smartphones.
To cancel the contract from your personal space:
In the menu on the left, click on "Contrat"
Click on the contract you want to cancel, it will lead to a page with all the informations about it
Click on the pink button, that is at the top right corner
Answer the little questions to help us improve
Confirm that you want to cancel the contract with the 6 digits code you will receive on your phone, or mail
Then, click again on the button Résilier mon contrat.
To cancel from your smartphone app:
Open the Luko app
In the Assurance page, click on the square with your contract infos
Scroll to the bottom and click on "résilier mon contrat"
Answer the little questions
Confirm that you want to cancel the contract with the 6 digits code you will receive on your phone