We know that the process with your claim has not always been smooth. One of the most exciting changes for you will be how we manage your claims going forward:

  • You will have access to a new dashboard from the app or your Luko account. It will give you real time access to the status of your claim

  • You will have access to a large team of experienced Claims agents who are super ready to get your claims resolved as soon as possible.

  • Any future claims will be handled from the Luko app from opening to resolution, to make it simpler, clearer.

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