We know that the process with your claim has not always been smooth. One of the most exciting changes for you will be how we manage your claims going forward:
You will have access to a new dashboard from the app or your Luko account. It will give you real time access to the status of your claim
You will have access to a large team of experienced Claims agents who are super ready to get your claims resolved as soon as possible.
Any future claims will be handled from the Luko app from opening to resolution, to make it simpler, clearer.