There are more things in common than differences.
Luko and Coya share the same vision of protecting people, have a positive impact on the planet... In a word : go beyond insurance !
Some things that differentiate Luko from Coya :
We offer an app to deliver the best claim experience possible
We aim to respond to all customer queries in less than 2 minutes everyday. Questions regarding claims could take a little longer, but we will do our best!
We run our operations differently, our claims and customer service team are separated. It helps claims managers to be more focused on deliver best claim experience.
We are B-Corp, a certification for business with high transparency, and environemental standards and super proud about it
We have built an entire ecosystem to help you take care of your home : We started with a tailor-made insurance product but also added repair networks (in France only for the moment), electricity / water monitoring via smart home devices, flat searching and much more