Within the Peace of Mind offer, you have the Luko "Minimum Légal" guarantees, and three other to cover your apartment in all circumstances.
The mandatory guarantees of the Minimum Legal Offer :
Civil liability (If you cause injuries to another person or damage their goods)
Fire
Water damages
Storm and natural disasters
Technological disasters and terrorism
Relocation and emergency repair
Criminal Defence and recourse
And three additional guarantees to give you peace of mind 🧘
1) Theft and vandalism
✅ You are covered for break-in, lock breaking, intrusion with violence
❌ You are not covered for thefts that are committed using your keys left on the door, under the doormat, etc. or for those involving cash that you keep at home.
❗️Note that to be covered by this guarantee, your doors to the outside must be locked with at least 2 anchor points (that means: 2 locks or a multipoint lock).
Send us a picture on the chat if you have any doubt 📸
2) Glass breaking
What is covered :
windows and panes
doors and French windows
inside partitions and separation partitions between balconies
bay windows
transparent plastic products
faience in bathrooms (bathtubs, shower basins, sinks, toilet bowls)
✅ The replacement and the additional costs of installation, temporary sealing and guarding of your doors, bay windows, etc., are covered.
❌ Personal injuries and property damage caused by the fall of debris, or damage occurring during works on your home shall not be covered.
3) Emergency locksmith service
✅ You are covered for theft and loss of keys. We send you a certified locksmith and take care of the troubleshooting fees, up to 250€.
❌ This warranty does not work in case of slammed door, key break or if there is a defect of maintenance of the lock
☝️ Please note that this article applies only to Luko's contracts in France. For any questions on our guaranties in other countries, contact us on chat or at hello@luko.eu, or consult our FAQ for Spain 🇪🇸